Help
Need help with your application?
Contact the Help Desk:
Hours: Monday to Friday from 8:15 AM to 4:30 PM (MST / MDT), closed on holidays
Phone: 780-644-2696
Toll free (within Alberta): dial 310-0000, followed by 780-644-2696
Toll free (within North America): 1-833-978-1531
E-Mail: AE.HelpDesk@gov.ab.ca
Phone: 780-644-2696
Toll free (within Alberta): dial 310-0000, followed by 780-644-2696
Toll free (within North America): 1-833-978-1531
E-Mail: AE.HelpDesk@gov.ab.ca
The Help Desk will be closed on the following days:
- January 1, 2024
- February 19, 2024
- March 29, 2024
- April 1, 2024
- May 20, 2024
- July 1, 2024
- August 5, 2024
- September 2, 2024
- October 14, 2024
- November 11, 2024
- December 24, 2024 to January 1, 2025 inclusive, reopening January 2, 2025 for regular hours
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System Availability
ApplyAlberta Outages
No planned maintenance at this time.
Institution Outages
No planned maintenance at this time.